.home-dashboard .welcome{margin-bottom:22px}
.home-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:0 0 32px}
.home-stat{padding:20px 22px;background:#fff;border:1px solid #e2e8f0;border-radius:12px;box-shadow:0 2px 5px #0f172a04}
.home-stat-top{display:flex;align-items:center;justify-content:space-between;gap:8px;color:#64748b;font-size:12px;font-weight:500}
.home-stat-top svg{width:21px;height:21px;color:#38bdf8}
.home-stat>b{display:block;font-size:30px;line-height:1.3;font-weight:600;color:#0f172a;margin:12px 0 4px}
.home-stat>small{font-size:11px;color:#94a3b8}
.portal-theme .home-tools{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:28px}
.portal-theme .home-tool{position:relative;display:flex;flex-direction:column;align-items:stretch;text-align:left;padding:23px;min-height:178px;border:1px solid #dfe7ee;border-radius:14px;box-shadow:0 3px 10px #0f172a04;transition:border-color .15s,box-shadow .15s,transform .15s;background:#fff}
.portal-theme .home-tool:hover{transform:translateY(-3px);border-color:#7dd3fc;box-shadow:0 8px 22px #0284c712}
.home-tool-top{display:flex;align-items:center;gap:10px;margin-bottom:19px}
.home-tool-icon{display:flex;align-items:center;justify-content:center;width:43px;height:43px;border-radius:12px;background:#eaf7fe;color:#0284c7;flex-shrink:0}
.home-tool-icon svg{width:24px;height:24px}
.home-tool-group{font-size:9px;letter-spacing:.8px;color:#8b98aa;font-weight:600}
.home-tool-arrow{display:flex;align-items:center;justify-content:center;margin-left:auto;width:28px;height:28px;border-radius:50%;background:#f5f8fb;color:#64748b;font-size:17px}
.portal-theme .home-tool strong{font-size:15px;font-weight:600;line-height:1.45;margin:0 0 7px;color:#0f172a}
.portal-theme .home-tool p{font-size:12px;line-height:1.65;color:#64748b;margin:0;max-width:250px}
.home-ads{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin-bottom:12px}
.home-ad{position:relative;isolation:isolate;overflow:hidden;padding:29px 30px;min-height:220px;background:linear-gradient(120deg,#e9f7fe,#d3edfb);border:1px solid #cce7f5;border-radius:16px}
.home-ad-alt{background:linear-gradient(120deg,#fff9e6,#faf0c9);border-color:#eee3b7}
.home-ad-label{font-size:9px;font-weight:600;letter-spacing:1.5px;color:#64748b}
.portal-theme .home-ad h3{font-size:25px;font-weight:600;line-height:1.35;margin:23px 0 10px;position:relative;z-index:1}
.home-ad p{font-size:11px;color:#64748b;max-width:230px;margin:0;position:relative;z-index:1}
.home-ad-number{position:absolute;right:-12px;bottom:-24px;font-size:145px;font-weight:800;color:#0284c710;line-height:1;z-index:-1;letter-spacing:-10px}
.home-ad-alt .home-ad-number{color:#a1620710}
.floating-contact{position:fixed;right:26px;bottom:24px;z-index:10}
.floating-contact-toggle{display:flex;align-items:center;justify-content:center;width:64px;height:64px;border:0;border-radius:50%;background:#25d366;color:#092c19;box-shadow:0 5px 20px #0f172a26;transition:transform .15s,background .15s}
.floating-contact-toggle:hover{background:#43dc7c;transform:translateY(-2px)}
.floating-contact-toggle .wa-icon{width:34px;height:34px}
.floating-contact-panel{position:absolute;right:0;bottom:80px;width:340px;max-width:calc(100vw - 36px);border:1px solid #dbe5df;border-radius:18px;background:#fff;overflow:hidden;box-shadow:0 12px 45px #0f172a29}
.floating-contact-panel header{display:flex;align-items:center;gap:12px;background:#def7e6;padding:20px;color:#153c27}
.floating-contact-avatar{display:flex;align-items:center;justify-content:center;width:42px;height:42px;background:#25d366;border-radius:50%;font-size:13px;font-weight:600;flex-shrink:0}
.floating-contact-panel header b{font-size:14px;font-weight:600;display:block}
.floating-contact-panel header small{display:block;font-size:11px;margin-top:3px}
.floating-contact-panel header button{margin-left:auto;border:0;background:transparent;color:#153c27;font-size:25px;padding:0 4px}
.floating-contact-body{padding:22px}
.floating-contact-body>p{font-size:15px;font-weight:500;color:#0f172a;margin:0 0 17px}
.floating-contact-body label{display:block;font-size:11px;color:#64748b;margin-bottom:7px}
.floating-contact-body textarea{width:100%;resize:vertical;min-height:88px;max-height:180px;border:1px solid #d6e2dc;border-radius:9px;padding:12px;font-size:12px;line-height:1.6;color:#0f172a;background:#fafcfb}
.floating-contact-body form>button{display:flex;align-items:center;justify-content:center;gap:9px;background:#25d366;color:#12351f;border:0;border-radius:9px;width:100%;padding:13px 10px;font-size:12px;font-weight:600}
.floating-contact-body form>button svg{width:19px;height:19px;flex-shrink:0}
.floating-contact-body>small{display:block;text-align:center;color:#64748b;font-size:10px;margin-top:12px;line-height:1.5}
.floating-contact-status{font-size:11px;color:#64748b;margin:8px 0;min-height:0}
@media(max-width:1100px){.portal-theme .home-tools{grid-template-columns:repeat(2,minmax(0,1fr))}.home-stats{gap:10px}.home-stat{padding:17px 14px}.home-stat-top{font-size:11px}}
@media(max-width:760px){.home-stats{grid-template-columns:1fr 1fr}.home-ads{grid-template-columns:1fr}.home-ad{min-height:210px}.floating-contact{right:18px;bottom:18px}.floating-contact-toggle{width:60px;height:60px}.floating-contact-panel{bottom:74px}.home-dashboard{padding-bottom:55px}}
@media(max-width:480px){.portal-theme .home-tools{grid-template-columns:1fr}.portal-theme .home-tool{min-height:160px}.home-tool-top{margin-bottom:14px}}
@media(max-height:620px){.floating-contact-panel{max-height:calc(100dvh - 110px);overflow-y:auto}}
@media(prefers-reduced-motion:reduce){.portal-theme .home-tool,.floating-contact-toggle{transition:none}}
/* Chat guiado: la consulta sólo sale de la web al pulsar Enviar. */
.floating-contact-panel[hidden]{display:none!important}
.floating-contact-panel{width:370px;max-height:calc(100dvh - 120px);overflow-y:auto}
.floating-contact-panel header{padding:16px;position:sticky;top:0;z-index:1}
.floating-contact-panel header b{font-size:14px}
.floating-contact-panel header small{font-size:12px}
.floating-contact-body{padding:16px}
.contact-transcript{display:flex;flex-direction:column;gap:9px}
.contact-bubble{margin:0;padding:12px 14px;border-radius:12px;font-size:14px;line-height:1.5;background:#f1f5f3;color:#183328}
.contact-user{align-self:flex-end;background:#def7e6;max-width:90%}
.contact-options{display:grid;gap:8px;margin-top:12px}
.contact-options button{padding:11px 13px;border:1px solid #a4dcb7;border-radius:9px;background:#effbf2;color:#163925;text-align:left;font-size:14px;cursor:pointer}
.contact-options button:hover{background:#def7e6}
.contact-reset{border:0;background:none;color:#276b42;font-size:13px;padding:12px 0;cursor:pointer;text-decoration:underline}
.floating-contact-body label{display:block;font-size:13px;margin:14px 0 7px}
.floating-contact-body textarea{font-size:14px;min-height:75px}
.floating-contact-body form>button{font-size:14px}
.floating-contact-body>small{font-size:12px;line-height:1.5}
.floating-contact-status{font-size:13px;color:#a32727}
.floating-contact-toggle:focus-visible,.contact-options button:focus-visible,.contact-reset:focus-visible{outline:3px solid #16763c;outline-offset:3px}
.contact-intro{display:grid;grid-template-columns:92px minmax(0,1fr);align-items:center;gap:12px;padding:12px;border-radius:12px;background:#fff;color:#183328}
.contact-renu{display:block;width:100%;height:100%;max-height:150px;object-fit:contain;background:transparent}
.contact-intro p{margin:0;font-size:14px;line-height:1.5}
.contact-intro strong{font-weight:700}
@media(max-width:380px){.contact-intro{grid-template-columns:76px minmax(0,1fr);gap:10px;padding:10px}}
/* Renu acompaña la navegación y sigue visible dentro de Nuevo cliente. */
.floating-renu-toggle{width:76px;height:86px;border-radius:0;background:transparent;box-shadow:none;padding:0}
.floating-renu-toggle:hover{background:transparent}
.floating-renu-toggle img{display:block;width:100%;height:100%;object-fit:contain;filter:drop-shadow(0 3px 4px #0f172a26)}
.renu-help-hint{position:absolute;right:92px;bottom:18px;width:178px;border:1px solid #e1e5e9;border-radius:13px;background:#fff;color:#183328;box-shadow:0 3px 14px #0f172a14;padding:11px 13px;font-size:13px;line-height:1.4;text-align:left;cursor:pointer}
.renu-help-hint:after{content:'';position:absolute;right:-6px;top:24px;width:10px;height:10px;background:#fff;border-top:1px solid #e1e5e9;border-right:1px solid #e1e5e9;transform:rotate(45deg)}
.floating-renu-avatar{background:transparent;border-radius:0;flex-shrink:0}
.floating-renu-avatar img{width:100%;height:100%;object-fit:contain}
.floating-contact-panel{bottom:98px}
.renu-client-guide{display:flex;align-items:flex-start;gap:13px;border:1px solid #e1e9e3;border-radius:12px;padding:15px;background:#f5faf6;margin:15px 0 20px}
.renu-client-guide img{width:72px;height:100px;object-fit:contain;flex-shrink:0}
.renu-client-guide b{font-size:14px;font-weight:600;color:#183328}
.renu-client-guide p{font-size:13px!important;line-height:1.5;color:#183328!important;margin:7px 0 0}
.renu-client-guide .contact-reset{padding:8px 0 0}
@media(max-width:760px){.floating-renu-toggle{width:68px;height:76px}.renu-help-hint{right:82px;width:165px;bottom:13px}.floating-contact-panel{bottom:88px}}
.floating-contact-body form>button{background:#f6d950;color:#242519}
.floating-contact-body form>button:hover{background:#efce32}
.contact-help-link{align-self:flex-start;border:1px solid #dcc04d;background:#fff9df;color:#3c351d;font-size:13px;border-radius:9px;padding:10px 12px;cursor:pointer;text-align:left;margin:0 0 8px}
.contact-bubble{white-space:pre-line;overflow-wrap:anywhere}
/* El historial se desplaza sin esconder el campo para preguntar. */
.floating-contact-panel{display:flex;flex-direction:column;height:min(660px,calc(100dvh - 132px));max-height:calc(100dvh - 132px);overflow:hidden}
.floating-contact-panel header{flex-shrink:0;position:static}
.floating-contact-body{display:flex;flex-direction:column;min-height:0;overflow:auto;padding:12px 16px}
.contact-transcript{min-height:0;overflow-y:auto;flex:1;padding-right:3px;scrollbar-width:thin}
.contact-options[hidden]{display:none}
.contact-options{flex-shrink:0}
.floating-contact-body form{flex-shrink:0}
.floating-contact-body label{margin-top:6px}
.floating-contact-body textarea{min-height:54px;height:54px;max-height:100px}
.floating-contact-status:empty{display:none}
.floating-contact-body>small{margin-top:8px;font-size:11px}
.contact-reset{flex-shrink:0;align-self:flex-start;padding:8px 0}
.contact-source{font-size:12px;color:#24603f;margin-bottom:8px}
.contact-suggestions{display:flex;flex-direction:column;gap:7px;margin-bottom:10px}
.contact-suggestions button{padding:9px 11px;border:1px solid #ddd5ad;background:#fff9df;border-radius:8px;text-align:left;font-size:13px;color:#38351f}
.floating-contact-body form>button:disabled{opacity:.65;cursor:wait}
@media(max-height:620px){.floating-contact-panel{height:calc(100dvh - 112px);max-height:calc(100dvh - 112px)}}
/* Renu en el espacio de trabajo. El historial y el lateral se desplazan por separado. */
.workspace:has(.renu-full-chat){overflow:hidden;display:flex;flex-direction:column}
.content:has(.renu-full-chat){flex:1;min-height:0;display:flex;padding:20px 28px}
.renu-full-chat{width:100%;min-height:0;display:flex}
.renu-full-chat .floating-contact-panel{position:static;display:flex;width:100%;height:100%;max-height:none;min-height:0;flex:1;border-radius:16px;box-shadow:0 6px 30px #172b1910}
.renu-full-chat .floating-contact-panel header{padding:18px 24px;background:#fff;border-bottom:1px solid #edf0e9;gap:14px}
.renu-full-chat header b{font-size:20px}.renu-full-chat header small{font-size:13px;color:#69786d}.renu-full-chat header .contact-help-link{margin:0 0 0 auto;font-size:13px}
.renu-full-chat .floating-contact-body{flex:1;width:100%;padding:16px 26px;overflow:hidden}
.renu-full-chat .contact-transcript{flex:1;padding:8px max(0px,calc((100% - 930px)/2));scrollbar-width:thin}
.renu-full-chat .contact-intro{max-width:780px;margin:0 auto 25px;grid-template-columns:88px minmax(0,1fr);background:#fff}
.renu-full-chat .contact-bubble{font-size:15px;line-height:1.65;max-width:800px;margin-bottom:18px;padding:17px 22px}
.renu-full-chat .contact-user{margin-left:auto}.renu-full-chat .contact-bot{background:#f5f7f2}
.renu-full-chat .contact-options{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;max-width:930px;width:100%;align-self:center;margin:14px 0}
.renu-full-chat .contact-options[hidden]{display:none}
.renu-full-chat form{display:grid;grid-template-columns:minmax(0,1fr) auto;column-gap:12px;max-width:930px;width:100%;align-self:center}
.renu-full-chat form label,.renu-full-chat form .floating-contact-status{grid-column:1/-1}.renu-full-chat form textarea{resize:none;height:60px;min-height:60px}.renu-full-chat form>button{align-self:end;margin:0;height:60px;min-width:120px}
.renu-full-chat .contact-reset{width:auto;margin:0}.renu-full-chat .floating-contact-body>small{text-align:center}
.renu-model-controls{flex-shrink:0;border-bottom:1px solid #e8ecdf;background:#fffcf0;padding:10px 24px;font-size:13px}.renu-model-controls summary{cursor:pointer;display:flex;justify-content:space-between;align-items:center;font-weight:500}.renu-model-controls summary span{font-size:11px;color:#586441}.renu-model-controls p{font-size:12px;line-height:1.5;max-width:900px}.renu-model-controls[open]{max-height:230px;overflow:auto}
.renu-answer-table{overflow-x:auto;width:100%;margin:0 0 16px;border:1px solid #dfe5d9;border-radius:11px;flex-shrink:0}.renu-answer-table table{border-collapse:collapse;width:100%;font-size:13px}.renu-answer-table th,.renu-answer-table td{text-align:left;padding:13px;border-bottom:1px solid #e9ede4;min-width:145px;max-width:340px;vertical-align:top;white-space:normal;overflow-wrap:anywhere}.renu-answer-table thead{background:#fff8d7}.renu-answer-table tbody th{font-weight:500}.renu-evidence{display:block;font-size:11px;color:#69736c;margin:5px 0}.renu-evidence a{display:inline-block;color:#336448;margin-left:8px}
@media(max-width:760px){.workspace:has(.renu-full-chat){height:100dvh}.content:has(.renu-full-chat){padding:10px}.renu-full-chat .floating-contact-body{padding:10px 14px}.renu-full-chat .floating-contact-panel header{padding:12px;gap:8px}.renu-full-chat header b{font-size:17px}.renu-full-chat header small{font-size:11px}.renu-full-chat header .contact-help-link{font-size:11px;padding:7px;max-width:95px}.renu-full-chat .contact-options{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px}.renu-full-chat .contact-options button{font-size:12px;padding:9px}.renu-full-chat .contact-bubble{font-size:14px;padding:13px}.renu-full-chat form{column-gap:7px}.renu-full-chat form>button{min-width:82px;font-size:13px}.renu-model-controls{padding:9px 14px}.renu-full-chat .contact-intro{grid-template-columns:64px minmax(0,1fr);gap:10px;margin-bottom:10px}.renu-full-chat .contact-renu{height:80px}.renu-full-chat .contact-intro p{font-size:13px}}
.content:has(.renu-full-chat){max-width:none;width:100%;margin:0}
.renu-examples{display:flex;flex-wrap:wrap;justify-content:center;gap:9px;margin:8px auto 20px;max-width:780px}
.renu-examples button{border:1px solid #e5dfc0;border-radius:18px;background:#fffdf4;color:#485744;padding:8px 13px;font:inherit;font-size:13px;cursor:pointer;text-align:left}
.renu-examples button:hover{background:#fff6cd}

/* Una respuesta continua; las fuentes acompañan al texto y el compositor queda abajo. */
.floating-contact-body{flex:1;overflow:hidden}
.contact-turn,.contact-intro,.renu-examples{flex-shrink:0;min-width:0}
.contact-turn{width:100%;margin:0 0 20px}
.contact-turn>.contact-user{margin-left:auto;width:fit-content}
.contact-speaker{display:flex;align-items:center;gap:8px;margin-bottom:8px;font-size:13px;color:#354336}
.contact-speaker img{object-fit:contain;width:28px;height:28px}
.contact-assistant{padding:6px 0;max-width:800px;width:100%;min-width:0}
.contact-response{font-size:14px;line-height:1.7;overflow-wrap:anywhere;color:#27312a}
.contact-response p{margin:0 0 10px;white-space:pre-wrap}
.contact-response ul{padding-left:23px;margin:8px 0 14px}
.contact-response li{margin:5px 0}
.contact-response strong{font-weight:600}
.contact-response .contact-help-link{margin:8px 0;font-size:12px}
.renu-response-sources{margin-top:12px;font-size:12px;color:#667266}
.renu-response-sources summary{cursor:pointer;list-style-position:inside}
.renu-response-sources p{font-size:12px;margin:8px 0}
.contact-composer-heading{grid-column:1/-1;display:flex;align-items:center;justify-content:flex-start;gap:20px;margin:0 0 8px}
.floating-contact-body .contact-composer-heading label{margin:0;font-size:13px;font-weight:500}
.contact-composer-heading .contact-reset{margin:0;width:auto;padding:5px 0;font-size:12px;font-weight:400;white-space:nowrap}
.renu-full-chat .contact-transcript{gap:0}
.renu-full-chat .contact-user{max-width:80%;width:fit-content;margin:0 0 18px auto;padding:12px 18px;background:#f4f5ee;border-radius:18px;font-size:15px}
.renu-full-chat .contact-assistant{margin-right:auto}
.renu-full-chat .contact-response{font-size:16px;line-height:1.75}
.renu-full-chat .contact-turn{margin-bottom:28px}
@media(max-width:760px){.renu-full-chat .contact-response{font-size:15px}.renu-full-chat .contact-user{max-width:92%;font-size:14px}.contact-composer-heading{gap:6px}.contact-composer-heading .contact-reset{font-size:11px}}